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Refund & Cancellation Policy
Last updated: August 7, 2026
Monthly Subscriptions
Monthly subscriptions may be cancelled at any time, effective at the end of the paid billing period. Months that have already started are non-refundable.
Setup Fee
The setup fee is refundable in full if you cancel before TodsAI notifies you that your required onboarding checklist is verified complete and your seven-business-day setup clock has started. That notification is when onboarding work begins. Once the setup clock has started, the setup fee is non-refundable.
If We Fail to Deliver
If we materially fail to deliver a paid month, contact us at hello@todsai.com and we will make it right with a credit or refund.